Software development around your process.
The problemThe work lives in spreadsheets, emails and notes, and nobody can see how far a task has got.
Internal systems, client portals and automations, when off-the-shelf products don’t fit the way your business works.
It fits when
- The process runs through spreadsheets, emails and retyping between systems.
- Off-the-shelf products require you to change the way you work.
- You need a tool for your team or customers that doesn’t exist as a ready-made product.
If an off-the-shelf product covers the need, we will recommend it: custom development is justified when it brings an advantage.
How the work changes
- TodaySpreadsheets and emails between departments AfterOne system with statuses and owners
- TodayRetyping between systems AfterAutomatic data exchange
- TodayNobody knows how far a request has got AfterEveryone sees the status and the history
What we build
What the solution includes.
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01
Internal systems
Request handling, warehouse, schedules, documents and reports.
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02
Client portals
Customer access to statuses, documents and requests.
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03
Automations
Exchange between systems and tasks that are done by hand today.
Comparison
An off-the-shelf platform or custom development?
An off-the-shelf product is a faster start. Custom development is justified when your process is an advantage and shouldn’t change because of the software.
| Criterion | An off-the-shelf platform | Custom development |
|---|---|---|
| Time to start | Short: configuration instead of development | Longer: analysis and development in stages |
| Freedom | Within the limits of its features and extensions | The system follows your process |
| Running costs | Subscription or per-user licence | Hosting and support; no per-user licence |
| Updates | Done by the vendor | Planned with us or with your team |
| Ownership | The data is yours, the code belongs to the vendor | The rights to the code are agreed in the contract |
Process
How we work.
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01
Analysis
The process, users, data and integrations.
Result: process described
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02
First stage
The most valuable part, launched early for real work.
Result: a working stage
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03
Growth
Further stages by priority.
Result: a grown system
What we need from you: A description of the process, examples of documents and data, people from the team to give feedback.
What we clarify before we quote
The answers determine the scope, timeline and price. You don’t need to know them all — we clarify them in the first call.
- 01What is the process, and which roles take part?
- 02What documents and data are created, and where are they kept today?
- 03Which systems must it connect to?
- 04Which part brings the most value, so that it goes into the first stage?
Technologies
Backend and data — Python, Java, PHP, and Rust for parts with high speed requirements; the interface — JavaScript and React. Frameworks and the database are chosen after the task is analysed.
- Python
- Java
- PHP
- Rust
- JavaScript
- React
Questions
Questions about software development.
General questions about price, timeline, handover and support are in Contact.
Who owns the code?
It is agreed in the contract.
The usual option is that the rights to the code developed for you pass to you upon payment. Open-source libraries remain under their own licences.
The specific terms are written into the quote.
Describe the process you want to improve.
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