Our process
From the first call to launch and support. At every stage you know what you get and what we need from you.
The process in 40 seconds
Stage 1 of 7
Clarifying the task
A clear task: the goal, the constraints and what is out of scope.
Stage 2 of 7
Proposal
A quote with an approved scope and stages.
Stage 3 of 7
Design
Key screens and structure approved.
Stage 4 of 7
Development
Working stages on a test address.
Stage 5 of 7
Review
A checked version, ready for launch.
Stage 6 of 7
Launch
A working website, access in your name, short documentation and training.
Stage 7 of 7 · optional
Support and growth
A report and a clear next step every month.
- In writing, before we startScope, stages, timeline and price are in the quote. Nothing is left implied.
- A test address from the first stageYou see the work while it is being done — not only at the end.
- We continue after your “yes”Every stage ends with your review and approval.
- Everything stays yoursDomain, hosting and access are in your name.
-
Stage 1
Clarifying the task
We start from what needs to change in the way you work, not from the technology.
What we need from you
- The goal and how you work today
- Who will use the system
- Access to the current website or systems, if any
What we do
- Questions and a review of the current state
- For B2B, integrations and custom software — analysis before a price
You get
A clear task: the goal, the constraints and what is out of scope.
your decisionYou decide whether we continue — with no obligation.
-
Stage 2
Proposal
A written description of the work before it starts.
What we need from you
- A decision on the proposed option
- Budget range and desired timeline
What we do
- Scope, stages, timeline and price
- What is included and what is not
- An alternative, when there is a better fit
You get
A quote with an approved scope and stages.
your decisionYou approve the scope, stages and price.
-
Stage 3
Design
We arrange the pages and screens around the action the customer has to take.
What we need from you
- Logo and brand materials
- Texts and photos, or a list of what is missing
- Feedback on the key screens
What we do
- Page structure
- Key screens, mobile first
You get
Key screens and structure approved.
your decisionYou approve the key screens.
-
Stage 4
Development
We work in stages on a test address that you can see all the time.
What we need from you
- The content on the list
- Access to the domain, hosting and platforms
- Answers to questions within a working day
What we do
- Development and integrations within the scope
- Entering or migrating content, if it is in the quote
You get
Working stages on a test address.
your decisionYou review every stage on the test address.
-
Stage 5
Review
Before launch we check everything your customer will do.
What we need from you
- Review and feedback within the agreed time
- Approval of the version
What we do
- Checks on phone, tablet and desktop
- Forms, orders, speed and accessibility
- Fixes after the review
You get
A checked version, ready for launch.
your decisionYou approve the version for launch.
-
Stage 6
Launch
We launch when it suits your business and check again afterwards.
What we need from you
- Launch date
- Access to the domain settings
What we do
- Connecting the domain and HTTPS
- Redirects when URLs change
- Check after launch
You get
A working website, access in your name, short documentation and training.
your decisionYou choose the launch date.
-
Stage 7 · optional
Support and growth
Your choice: the website has someone to monitor, maintain and improve it.
What we need from you
- Choosing a package
- Tasks and priorities
What we do
- Monitoring, updates and fixes
- Monthly report: checked, fixed, improved
You get
A report and a clear next step every month.
your decisionYou choose a package — or decide you don’t need one.
Timelines and price depend on the scope and are described in the quote. Answers to frequent questions are in “Questions”; the support packages are in “Support”.
What happens if… The answers before you look for them.
The materials are late
The plan marks when we need what and who prepares it. If something is late, we tell you straight away how this shifts the next steps.
You want something outside the scope
First we tell you how long it will take and how much it will cost. Extra work is €35 per hour and starts only after your approval.
Something doesn’t work after launch
For 30 days after launch we fix, free of charge, anything that doesn’t work as agreed. For ongoing monitoring after that, there are support packages.
You decide to change teams
The access is in your name, and the code and documentation are such that another team can take them over.
Let’s start with the first stage: what task do you want to solve?