Service 04

Integration with ERP systems.

The problemThe same order is entered twice, and the stock on the website lags behind the warehouse.

Products, stock and prices come from the ERP, and orders from the website go back into it as documents.

Sample interface · the data is illustrative
When you need it

It fits when

  • Products and stock are kept in the ERP and entered into the store by hand.
  • Orders from the website are retyped into the accounting or warehouse system.
  • Prices differ between the ERP and the website, and that leads to errors.

We don’t promise a ready-made connector for every ERP: the scope depends on the interfaces and documentation of the specific system.

What it improves

How the work changes

  1. TodayStock is entered into the store by hand AfterStock comes from the ERP on a schedule or on change
  2. TodayOrders from the website are retyped AfterThe order enters the ERP as a document
  3. TodayPrices differ between the systems AfterPrices are kept in one place

What we build

What the solution includes.

  • 01

    Products

    Codes, names, attributes and categories from the ERP to the website.

  • 02

    Stock

    Per warehouse, updated on a schedule or on change, depending on what the system supports.

  • 03

    Prices

    Price lists and discounts from the ERP instead of keeping them in two places.

  • 04

    Orders and documents

    Orders from the website go into the ERP; statuses and documents go back to the customer.

  • 05

    Exchange log

    What went through, when and with what result; a retry and a notification on error.

What the integration brings

Advantages

  • No double entry of products and orders
  • Fewer errors in stock and prices
  • A log: you see what was exchanged and when

What to plan for

  • Dependence on the ERP’s API and documentation
  • The quality of the data in the ERP determines the result
  • Changes by the ERP vendor may require adjustments

Process

How we work.

  1. 01

    Analysis of the systems

    What interfaces and documentation the ERP has, what data and in which direction.

    Result: exchange table

  2. 02

    Mapping

    Codes, fields, units of measure and rules for conflicts.

    Result: mapping approved

  3. 03

    Development and testing

    An integration with a log, tested on a copy of the data.

    Result: exchange verified

  4. 04

    Launch and monitoring

    Launch, error notifications, support.

    Result: data exchanged

The whole process

What we need from you: Documentation for the ERP’s interfaces, test access, a contact at the system vendor.

Scope

What we clarify before we quote

The answers determine the scope, timeline and price. You don’t need to know them all — we clarify them in the first call.

  1. 01Which ERP system do you use, and what interfaces does it provide: an API, scheduled files?
  2. 02Which data, in which direction and how often?
  3. 03How are codes, units of measure and customers matched?
  4. 04Who is the contact at the system vendor?

Questions

Questions about ERP integration.

General questions about price, timeline, handover and support are in Contact.

Do you work with our ERP system?

We’ll give a specific answer after reviewing the documentation.

What matters is the interfaces the system provides: an API, file exchange or database access. After the review we tell you what is possible and with what scope.

How often is the stock updated?

Depending on what the ERP supports.

On a schedule (for example every 15 minutes) or on change, if the system sends notifications. We set the frequency together, based on the load and the need.

Tell us which ERP you use and what is entered by hand today.

Discuss an integration

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